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COVID-19 Update – New Zealand

Ready and able to support you in these difficult times

Further to our previous update, following the latest announcement by New Zealand's Prime Minister this afternoon, the COVID-19 alert level has been increased to Alert Level 3, and will rise to Alert Level 4 in 48 hours. Among the implications of this, non-essential businesses must now close.

Public security services have been identified by the government as an essential service, and it is our understanding that this includes licensed security services. As such, at this stage Optic continues to operate in support of our customers. We will also continue to provide the wide range of remote services we do now.

We have implemented measures to protect our workforce and minimise potential impacts of virus spread, and our people are following public health guidelines in relation to personal hygiene and physical distancing. Our technicians are carrying recommended Personal Protective Equipment, including face masks and antiseptic hand wash.

In addition, our staff will carry with them (on their mobile device) a formal letter from Optic that confirms that they are an employee and able to present as we continue to provide services to our customers where access allows.

We have instigated our working from home capability where appropriate across our New Zealand operations. Australia has not gone to this stage yet, but we will continue to monitor and update you as soon as we know more.

This is an ever changing, challenging time, and we thank you for your ongoing support. If you have any questions or wish to discuss plans as to how we work best in the coming weeks, please get in touch via +64 9 950 9990 or

Michael Maclean, Chief Security Officer

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